FAQs

At Absolute3D, we know that every project is unique. To help you get started, we’ve answered some of the most common questions about our 3D scanning services. If you can’t find the information you’re looking for, just reach out — we’re always happy to help.

How much does 3D scanning cost?

Pricing depends on the size and complexity of the part. Please give us a call or send photos of the part(s) you’d like scanned, and we’ll provide you with a tailored quotation.

What file formats can you provide?

We deliver files in a variety of formats depending on your requirements:

  • Measurement & inspection: Raw scan data in STL format
  • Manufacturing: CAD models in neutral formats such as STEP, IGES, or Parasolid
  • Design updates: Native parametric CAD models with a full history tree
  • Drawings: DXF, DWG, or PDF

Need a specific format? Just let us know—we’ll do our best to accommodate.

Can you scan on-site if my part is too large or heavy to ship?

Yes. Our 3D scanning equipment is fully portable, allowing us to perform scans directly at your location. We’re based in Melbourne and provide on-site scanning services throughout Victoria and interstate.

What type of scanner do you use?

We use industrial-grade laser scanners chosen to match the requirements of each job:

  • ScanTech AXE-B17
  • ScanTech NimbleTrack

Both scanners capture large volumes of data quickly with industry-leading accuracy of 0.02 mm.

How should I prepare my part for scanning?

Preparation helps us achieve the best results. Please ensure that:

  • The part is accessible on all sides so our technician can move around it
  • Surfaces are clean and free of dust, grease, and oil
  • Any non-essential components or obstructions are removed
Are there limitations to what can be scanned?

Yes. 3D scanners work on a line-of-sight basis, which means:

  • Internal or hidden surfaces cannot be captured
  • Any removable obstructions should be taken off before scanning begins