FAQs
Here are answers to the questions we get asked most often. If something isn’t covered here, just ask — we respond to all enquiries.
Pricing depends on the size and complexity of the part, and what you need done with the data afterwards — a raw scan mesh is simpler than a fully parametric CAD model.
The quickest way to get a price is to send us a photo and a brief description of what you need. We’ll come back to you with a quote promptly.
We deliver files in a variety of formats depending on your requirements:
- Measurement & inspection: Raw scan data in STL format
- Manufacturing: CAD models in neutral formats such as STEP, IGES, or Parasolid
- Design updates: Native parametric CAD models with a full history tree
- Drawings: DXF, DWG, or PDF
Need a specific format? Just let us know—we’ll do our best to accommodate.
Yes. Our 3D scanning equipment is fully portable, allowing us to perform scans directly at your location. We’re based in Melbourne and provide on-site scanning services throughout Victoria and interstate.
We use industrial-grade laser scanners chosen to match the requirements of each job:
- ScanTech AXE-B17
- ScanTech NimbleTrack
Both scanners capture large volumes of data quickly with industry-leading accuracy of 0.02 mm.
Preparation helps us achieve the best results. Please ensure that:
- The part is accessible on all sides so our technician can move around it
- Surfaces are clean and free of dust, grease, and oil
- Any non-essential components or obstructions are removed
Yes. 3D scanners work on a line-of-sight basis, which means:
- Internal or hidden surfaces cannot be captured
- Any removable obstructions should be taken off before scanning begins
Reverse engineering is the process of taking a physical part and creating a CAD model from it — essentially working backwards from the finished object to produce the digital drawings that would have been used to make it.
We do this by 3D scanning the part first, which gives us an accurate mesh of its surface geometry. That mesh is then used as a reference to build a clean, editable CAD model — the kind you can modify, send to a manufacturer, or use as the basis for a new design.
It’s particularly useful when you have a part but no drawings — whether that’s a legacy component, something imported with no documentation, or a part that was originally made by hand.
Scanning itself is usually completed within a few hours, depending on the size of the part. Most onsite jobs are done in a single session.
Reverse engineering and CAD modelling takes longer — typically a few days to a week, depending on the complexity of the part and what the model needs to be used for. Simple components are faster; detailed assemblies or parts requiring full parametric modelling take more time.
When you get in touch, we’ll give you an honest timeframe based on your specific job.
Yes. Once your CAD model is complete, we’ll send you a secure link to view it directly in your browser — no software required. You can inspect the model, rotate it, take measurements, and share the link with anyone who needs to review it.
If you do have CAD software, we’ll deliver the files in whatever format works for you.